Terms of Service
Effective Date: July 9, 2025
This website is operated by HI-END ALL .CO.,Ltd. (“the Company” or “we”). By accessing this website, placing an order, or participating in any activity herein, you (“the user”) confirm that you have read, understood, and agreed to be bound by the following terms and conditions.
1. Eligibility
- Users should be at least 18 years of age.
- If you are under the age of 18, you must obtain permission or use the website under the supervision of a parent or legal guardian.
- We reserve the right to deny access or cancel services if we discover non-compliance with this condition.
2. Use of the Website
- You agree not to use the website for any unlawful purposes or in ways that violate the rights of others.
- We reserve the right to modify, suspend, or discontinue any part of the website or services without prior notice.
3. Products and Orders
- Product descriptions and images are provided with care, but minor differences from actual products may occur.
- All prices are listed in Thai Baht (THB) and include VAT, unless stated otherwise.
- We reserve the right to cancel any order due to pricing errors, stock unavailability, or incorrect information.
4. Payment
- Orders are confirmed only upon full payment via the methods specified at checkout.
- Payments processed through third-party providers are subject to their terms of service.
- We are not liable for payment errors or delays caused by such providers.
5. Shipping and Delivery
- We ship within Thailand. Estimated delivery times may vary by location.
- Delivery delays due to public holidays, weather conditions, or third-party logistics are beyond our control.
- Users are responsible for providing accurate shipping information. We will not be liable for delivery issues caused by incorrect details.
6. Returns and Exchanges
- Return and exchange policies are outlined on the website and must be followed strictly.
- Products must be unused and in original condition to be eligible for return.
- Some items (e.g., clearance, made-to-order, or hygiene-sensitive products) may be non-returnable.
- Return shipping costs are the customer’s responsibility unless the return is due to our fault.
7. Personal Data
- We collect only the personal data necessary to process orders and deliver services.
- If the user is under 20 years of age (not legally competent under Thai law), parental consent may be required under the Personal Data Protection Act (PDPA).
- Please refer to our Privacy Policy for more information on how we collect, use, and protect your data.
8. Intellectual Property
- All content on this website, including logos, photos, text, and source code, is the property of the Company or its licensors.
- You may not reproduce, modify, distribute, or publish any part of this site without written permission.
9. Limitation of Liability
- The Company is not liable for any direct or indirect damages resulting from the use of the website or its services, except where caused by gross negligence.
- We do not guarantee that the website will operate without interruption or be free of errors.
10. Changes to Terms
- We reserve the right to modify or update these Terms of Service at any time without prior notice.
- Continued use of the website implies your acceptance of the updated terms.
11. Contact Information
- If you have any questions or concerns regarding these terms, please contact us at:
- Email: [email protected]
- Phone: 063-9425778 (Business hours: Monday - Friday, 9:00 AM- 5:00 PM)
